You can use your IstanbulKart and credit card for payment in the HAVAIST buses. You can buy your IstanbulKart from the ticket vending machines (biletmatik) on the bus/shuttle floor of our airport, and load money on your IstanbulKart from the same machines. You can access the bus/shuttle floor by going down in the elevators located before the entrance gates of the arriving passenger and departing passenger floors.
You can obtain information on the IETT buses arriving at and departing from our airport on https://www.iett.istanbul/en/main/pages/access-to-airports/798
The works of the subway line to arrive at the airport are being continued at present. For access to our airport from the stations of the other subway lines, you can visit https://www.iett.istanbul/tr and https://www.metro.istanbul/.
In our car parks with total capacity of 40,000 vehicles, Istanbul Airport will also give our guests Car Park, Valet, and Vehicle Maintenance services above the international airport standards. The Car Park is composed of 5 blocks in total: 3-floor 1 block and 7-floor 4 blocks. For detailed information on our car park, please visit
Our table of car park fees determined as per the tariff of SAA (State Airports Authority) PPC (Public-Private Cooperation) is as follows. If you please, you can obtain price information by entering in our website https://www.istanbulhavalimani.com/tr">https://www.istanbulhavalimani.com/tr the dates you want to leave your vehicle.
You can pay the car park fees in cash and with credit card by using the manual and automatic payment devices on the floors number P3 of the Red and Green car parks as well as the automatic payment devices, which are 26 in total, inside 6 elevators in the car park, next to the moving walkways on the floor P5, on the L08 axis at the P2 exit points, and next to the elevators on the terrace P6.
For information on the materials that can pass through the security checkpoints at the airport, please visit the General Directorate of Civil Aviation website on http://web.shgm.gov.tr/tr/yolcular-icin/3889-index. About the prohibited materials you cannot bring into the aircraft, you must contact your airline company.
The electronic and electrical devices are subject to a number of restrictions specified in the National Civil Aviation Security Program (NCASP) section “Dangerous Goods prohibited in the Sterile Areas and Dangerous Goods that can be carried by Passengers/Cabin Crew”.
There are additional security practices such as removing the electronic devices from their bags and passing them through the security checkpoints separately, switching them on, etc.
For example, it is forbidden to carry the electric skateboards in hold baggage together with their batteries. Before giving them to the hold, it is necessary to remove the batteries from the skateboard, and evaluate the batteries separately depending on their contents. For detailed information on the restrictions, please visit the Directorate General of Civil Aviation website on http://web.shgm.gov.tr/tr/yolcular-icin/3889-index.
For detailed information on the vaccines you should have depending on the location you will fly to, please visit http://www.seyahatsagligi.gov.tr/.
If you leave your property in the airport terminal building, we request you to complete the lost property form available on our website on
If your baggage is delivered damaged, we request you to send your name, surname, date, time, destination, and flight code of your flight, the photo, if any, of your flight ticket or baggage tag to firstname.lastname@example.org so that our relevant department can investigate the matter.
For information on the subject, please visit https://www.unifree.com/en/duty-free-shopping/#/duty-free-shopping-procedure
If your connecting flight is canceled or you miss your flight due to various reasons, you can obtain information by applying to the transfer desk of the relevant airline company. In order to reach the transfer desks, you can use our airport map on https://www.istanbulhavalimani.com/en/passenger/airport-guide/airport-map or create your own route from your current location by using our Istanbul Airport mobile application you can install on your Apple/Android device.
You can book a room at our hotel named YOTEL in the terminal on https://www.yotel.com or by sending an e-mail to email@example.com.
IGA Meet & Greet Service is based on reservation system. If we have available meeting assistants on the date and at the time you request, you are informed that your reservation has been approved. The service fee is collected after your reservation is approved. For IGA Meet & Greet service, you can make reservation at least 48 hours in advance through the website https://igapass.com/tr, our call center number 444 1 442, Istanbul Airport mobile application, and the e-mail address firstname.lastname@example.org.
You can consign your baggage to two "Baggage Consignment" areas located on the arriving passenger floor of our airport and the baggage consignment cabinets on the departing passenger floor for a fee. You can access the location information of these areas on our airport map on https://www.istanbulhavalimani.com/en/passenger/airport-guide/airport-map, or through our Istanbul Airport mobile application you can install on your Apple/Android device. In our baggage consignment offices, our table of baggage consignment fees determined as per the tariff of SAA (State Airports Authority) PPC (Public-Private Cooperation) is as follows
The baggage consignment cabinet fees are TL 40 for small baggage and TL 60 for large baggage for 12 hours. In case of exceeding 12 hours, it is TL 40 for small baggage and TL 60 for large baggage for each 24 hours.
Our airport has 44 prayer rooms in total (22 for women and 22 for men) as well as 1 prayer island for other religions, which is located at the pier F that includes the gates F on the departing passengers floor. You can access the location information of these areas on our airport map on https://www.istanbulhavalimani.com/en/passenger/airport-guide/airport-map, or through our Istanbul Airport mobile application you can install on your Apple/Android device.